Gaurang Sinha
I build partner-driven growth engines for SaaS companies that serve millions of small businesses.
VP of Revenue & GTM at Titan · ISB alumnus · Previously Flock, Bloomberg TV
Based in Mumbai. Currently scaling Titan with GoDaddy, Bluehost, and 25+ global partners.
Co-creating the future of email with the hosting and domains industry
CloudFest 2022 — Keynote · 34:24
Co-creating with customers: the path to industry-leading NPS
Nordic Domain Days 2022 · 21:04
I find fulfilment in enabling customers and colleagues to grow and find success at work and in their lives.
I currently run the Go-to-market organisation at Titan, where we've built a business email platform used by millions of small businesses in 150+ countries — through deep partnerships with GoDaddy, Bluehost, WordPress.com, and 25+ of the world's largest web presence companies.
My work sits at the intersection of partnerships, product, and commercial strategy. I've spent the last five years building Titan's partner ecosystem from zero into a distribution engine that drives millions of users and eight-figure revenue. The areas I keep coming back to: turning a first conversation with a partner into a multi-year, deeply integrated channel; creating alignment between product, engineering, and commercial teams around a shared customer story; and building the kind of GTM motion where growth comes from partners and customers choosing you, not from outspending the competition.
Before Titan, I led GTM at Flock, a B2B collaboration platform, where I built the cross-functional acquisition and conversion team. And before SaaS found me, I was a financial news correspondent at Bloomberg TV India and ET Now, covering fiscal policy and capital markets from the Finance Ministry in New Delhi — two Union Budgets, demonetisation from North Block, and the kind of live-TV pressure that teaches you to synthesise complexity under a countdown clock.
I'm an ISB alumnus with a B.Tech in Computer Science from VIT.
Building a Partner-Driven GTM Engine at Scale
Titan makes business email for small businesses — but we don’t sell directly to them. Our entire distribution model runs through partnerships with web hosting companies and domain registrars: the platforms where small businesses go to start their online presence. When someone registers a domain on GoDaddy or sets up hosting on Bluehost, Titan is the email product they’re offered.
This model didn’t exist when I joined. Building it — and scaling it to reach millions of small businesses in 150+ countries — has been the defining work of my time here.
What We Built
The partner GTM engine at Titan has three layers:
Ecosystem expansion. We built relationships with 25+ of the world’s largest web presence platforms, including GoDaddy, Bluehost, WordPress.com, and Team Internet. Each partnership is a deep technical and commercial integration — not a reseller agreement, but a native product experience inside the partner’s platform. My team handles everything from the initial pitch through contract negotiation to integration design and launch.
Partner growth. Signing a partner is the starting line. The real work is driving user adoption and revenue growth within each partnership over time. We run joint growth experiments, optimise conversion funnels inside partner platforms, and build co-branded product narratives that make Titan the obvious choice for their customers. This is where the compounding happens.
Product-commercial alignment. The partner model only works if the product keeps winning. I sit between our partners and our product and engineering teams, translating what partners and their end users need into roadmap priorities. This feedback loop is what keeps us ranked #1 on G2 for ease of use and customer support — and what keeps partners choosing us over building their own email or going with a commodity provider.
The GoDaddy Partnership
The capstone of this work has been our partnership with GoDaddy — the world’s largest domain registrar. In 2024, GoDaddy piloted Titan as the engine behind its Professional Email product in select developing markets.
The Takeaway
Partner-driven GTM is not channel sales. It’s a fundamentally different way of building a business — one where your product lives inside someone else’s platform, your growth is their growth, and your success depends on being genuinely, measurably better for their customers than the alternative. It requires deep product work, real commercial alignment, and the patience to build trust at every level of a partner organisation. It’s the hardest and most rewarding growth model I’ve worked in.
Co-Creating with Customers to #1 on G2
When you’re competing against Google Workspace and Microsoft 365, you don’t win on brand. You don’t win on features either — not when the incumbents have decades of head start and engineering armies. You win by being so much better for a specific customer that they choose you despite the brand gap.
For Titan, that customer is the small business owner who just registered a domain and needs email that works — beautifully, simply, and without requiring an IT department. And the way we became the best product for them wasn’t by guessing what they needed. It was by building with them.
The Philosophy
Co-creation at Titan isn’t a feedback form. It’s a systematic loop between our users, our product team, and our commercial team that shapes what we build, how we build it, and how we talk about it.
Here’s how it works in practice: our support and partner teams are in constant contact with end users — the small business owners using Titan every day. We capture not just bugs and feature requests, but the language they use, the workflows they care about, the moments where email either helps their business or gets in the way. That signal feeds directly into product planning, where it sits alongside quantitative usage data and partner input.
The commercial team — my team — closes the loop. We take what product ships and translate it into stories that resonate with partners and users. When a feature lands well, we amplify it. When users tell us something isn’t working, we make sure product hears it in the next cycle. The whole system runs on speed and trust: users trust that we’ll act on what they tell us, and we trust that what they tell us is the best signal we have.
The Results
This approach took Titan from a relatively unknown product to the highest-rated email software on G2, with a peak rating of 4.8/5 and consistent #1 rankings in Ease of Use, Customer Support, and Implementation.
These aren’t vanity metrics. For a partner-driven business, G2 rankings are social proof that accelerates every partnership conversation. When we walk into a meeting with a hosting company and show them that their customers rate us higher than Google Workspace on ease of use, it changes the conversation entirely.
The Takeaway
Co-creation is a competitive advantage that compounds. Every cycle of listening, building, and shipping makes the product better, which makes users happier, which generates better signal, which makes the next cycle even more effective. It’s the reason a company a fraction of Google’s size can build an email product that small businesses genuinely prefer — and it’s the foundation that every other part of our growth strategy is built on.
Let's Talk
I'm always interested in conversations about SaaS, partnerships, building for small business, and what it takes to scale a product from India to the world.